• Sun. Apr 21st, 2024

Amazon Ditches Just Walk Out Technology in Grocery Stores: What You Need to Know

BySamantha Nguyen

Apr 3, 2024
Amazon is replacing Just Walk Out technology with Dash Carts in its grocery stores

Amazon has announced that it will be phasing out its Just Walk Out technology in its grocery stores, in favor of Dash Carts. This decision comes as part of the company’s efforts to improve its stores overall. The Just Walk Out system utilized cameras and sensors to track items customers grabbed, but it also required human reviewers to ensure accuracy, adding to the costs.

Despite initial excitement surrounding the Just Walk Out technology, it has proven to be too slow for customers and too expensive for companies to implement. Customers experienced delays in receiving receipts, and concerns were raised about Amazon collecting and sharing data on customers’ shopping habits. As a result, the company has decided to transition to Dash Carts, which involve scanning a QR code to start a session, scanning products as they’re added to the cart, and exiting through the Dash Cart lane or checking out at a register.

While Just Walk Out technology will be phased out in most Amazon Fresh stores in favor of Dash Carts, it will still be used in a small number of Fresh stores in the UK and some Amazon Go stores. It will also continue to be available at ballparks that use the technology. The decision highlights Amazon’s commitment to improving the customer experience and making its stores more efficient.

By Samantha Nguyen

As a content writer at newsqwe.com, I am passionate about crafting engaging and informative articles that captivate our audience. With a background in journalism and a keen eye for detail, I strive to deliver content that is not only well-researched but also adds value to our readers' lives. From breaking news stories to in-depth features, I take pride in my ability to tell compelling stories that resonate with our diverse audience. When I'm not typing away at my keyboard, you can find me exploring new cafes, practicing yoga, or getting lost in a good book. I am thrilled to be a part of the newsqwe.com team and look forward to sharing my love for writing with all of our readers.

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