• Sun. Apr 21st, 2024

Amazon Fresh Stores Renovate, Say Goodbye to Just Walk Out Technology in Favor of Smart Carts

BySamantha Nguyen

Apr 3, 2024
Amazon Fresh stores, such as the one on Long Island, are no longer using ‘Just Walk Out’ technology

The Amazon Fresh stores are undergoing renovations and changes, with the removal of the Just Walk Out technology being a significant part of this effort. This technology allowed customers to pay for items without waiting in line and receive receipts afterwards, but it is being replaced by smart carts that allow customers to monitor their spending in real time while also skipping the checkout line.

Carly Golden, an Amazon spokesperson, mentioned during the redesign of Fresh stores that customer feedback indicated a desire to see receipts and savings as they shopped. The convenience of not waiting in line will still be available to customers with the new technology. The decision to remove Just Walk Out technology was first reported by The Information and is being implemented in 27 of the 44 Fresh grocery stores across the country, primarily in California, Illinois, Virginia, and Washington state.

The Oceanside store, located at 3620 Long Beach Rd., is the sole Fresh supermarket in New York state and occupies a 47,300-square-foot space previously belonging to Waldbaum’s supermarket. Beyond Amazon Fresh, Amazon also operates Amazon Go cashier-free convenience stores and owns Whole Foods, which was acquired in 2017. Despite previous disruptions predicted in the grocery sector following Amazon’s entry into this marketplace, the company has faced challenges in finding a successful formula.

In his 2023 shareholder letter, Amazon CEO Andy Jassy acknowledged that the company continues to make efforts to have a greater impact on the physical grocery market. This includes shutting down some underperforming stores and taking a selective approach when opening new stores or renovating existing ones. Just Walk Out technology will still be available at certain smaller Amazon Fresh stores in Europe as well as third-party retailers.

Overall, these changes are part of Amazon’s ongoing effort to improve its grocery business while keeping customer satisfaction at its forefront.

By Samantha Nguyen

As a content writer at newsqwe.com, I am passionate about crafting engaging and informative articles that captivate our audience. With a background in journalism and a keen eye for detail, I strive to deliver content that is not only well-researched but also adds value to our readers' lives. From breaking news stories to in-depth features, I take pride in my ability to tell compelling stories that resonate with our diverse audience. When I'm not typing away at my keyboard, you can find me exploring new cafes, practicing yoga, or getting lost in a good book. I am thrilled to be a part of the newsqwe.com team and look forward to sharing my love for writing with all of our readers.

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