• Tue. May 28th, 2024

Carleton College Expands Health Care Services with 24/7 Virtual Medical and Mental Health Resources

BySamantha Nguyen

Mar 27, 2024
Carleton College increases availability of medical and mental health services for students with free, 24/7 virtual care- News

From the first day of Spring Term 2024, Carleton students will have access to free, round-the-clock virtual medical and mental health resources. This service is an extension of the comprehensive health care services offered by Carleton Student Health and Counseling (SHAC). The addition of these resources follows a recommendation from the Student Mental Health and Wellness Working Group.

This group gathered feedback from students, faculty, and staff in focus groups and community sessions over the past year. Ultimately, they advised the College to invest in telehealth, among other recommendations. By offering free, 24/7 access to virtual medical and mental health resources, in collaboration with current on-campus services, Carleton aims to better meet the demand for individualized care in the timeframe students need.

The new virtual resources are available through a partnership with TimelyCare, a safe, secure URAC-accredited platform that is HIPAA compliant. This platform follows campus-specific protocols to facilitate care coordination and follow-up to ensure continuity of care. The benefits to students include convenient care, reduced wait times, a diverse provider network and translation services supporting more than 240 languages.

Students will be able to access virtual care from licensed physicians and counselors from anywhere in the United States. These virtual resources are free and do not bill insurance. TimelyCare resources for Carleton students include 24/7 on-demand medical care, mental health support including emotional support as well as health coaching (up to 12 sessions each academic year), psychiatric support available by direct referral from a SHAC provider) as well as digital self-care content such as meditation and yoga sessions.

On-demand mental health emotional support as well as health coaching are also available 24/7 for students who are studying abroad or spending college breaks outside of the U.S.. This provides important access to care for students in these situations. To learn more about the medical and mental health resources available to Carleton students visit SHAC website.

By Samantha Nguyen

As a content writer at newsqwe.com, I am passionate about crafting engaging and informative articles that captivate our audience. With a background in journalism and a keen eye for detail, I strive to deliver content that is not only well-researched but also adds value to our readers' lives. From breaking news stories to in-depth features, I take pride in my ability to tell compelling stories that resonate with our diverse audience. When I'm not typing away at my keyboard, you can find me exploring new cafes, practicing yoga, or getting lost in a good book. I am thrilled to be a part of the newsqwe.com team and look forward to sharing my love for writing with all of our readers.

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