• Tue. Apr 23rd, 2024

From ‘Just Walk Out’ to ‘Smart Carts’: Amazon Fresh Stores Evolve their Shopping Experience

BySamantha Nguyen

Apr 4, 2024
Amazon is discontinuing its Just Walk Out technology.

Amazon Fresh stores are undergoing a redesign, with the removal of the “Just Walk Out” technology that allowed shoppers to skip the check-out line. The grocery chain is being revamped under the direction of Tony Hoggell, senior vice president of grocery stores at Amazon. Feedback from customers played a crucial role in the decision-making process, with reports from Bloomberg and Associated Press confirming the changes.

With over 516 stores in operation across the US and Canada, including locations in California, Texas, and Florida, Amazon’s acquisition of Whole Foods in 2017 expanded its reach in the grocery industry. The company’s commitment to innovation and customer experience is evident in its willingness to explore new ideas and technologies. While some projects may be abandoned, Amazon’s dedication to leveraging technology to enhance the shopping experience remains at the forefront of its operations.

To replace the “Just Walk Out” technology, Amazon Fresh stores are introducing new “smart” carts that allow customers to monitor their spending in real-time while still being able to skip the check-out line. Customers will receive an itemized bill via email after their shopping trip, providing them with a transparent view of their purchases. This new shopping experience offers customers both convenience and transparency.

By Samantha Nguyen

As a content writer at newsqwe.com, I am passionate about crafting engaging and informative articles that captivate our audience. With a background in journalism and a keen eye for detail, I strive to deliver content that is not only well-researched but also adds value to our readers' lives. From breaking news stories to in-depth features, I take pride in my ability to tell compelling stories that resonate with our diverse audience. When I'm not typing away at my keyboard, you can find me exploring new cafes, practicing yoga, or getting lost in a good book. I am thrilled to be a part of the newsqwe.com team and look forward to sharing my love for writing with all of our readers.

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