• Wed. Jun 7th, 2023

Government Internal Audit Agency’s technologies gets to the point – Case study


May 26, 2023


The sharing of know-how and ideal practice across government has the possible to substantially increase the management of public sources. A barrier to attaining this is collating, summarising and extracting this data.Government Internal Audit Agency’s (GIAA) audit function covers 15 departments and more than 120 arm’s length bodies (ALBs), with thousands of government documents that exist amongst them it would take a substantial group a massive quantity of time to study them, comprehend and categorise them.

The know-how asset remedy

GIAA has created a tool named the Insights Engine which utilizes a branch of artificial intelligence, named organic language processing, to let a individual to study hundreds of documents at speed by summarising, collating, and analysing content material. They have been working with the technologies to analyse Annual Opinion reports, which enabled a single individual to assessment 102 reports in the exact same time it previously took a tiny group to manually analyse 13 reports. GIAA received funds from The Government Workplace for Technologies Transfer (GOTT) to create the Insights Engine even additional, so that it can analyse a wider variety of government documents and recognize cross-government trends. With the developments, the Insights Engine is in a position to:

  • Determine crucial themes from network evaluation of the documents
  • Extract the most relevant paragraphs of text for a offered subject
  • Make interactive reports which summarise the findings

Who will this assistance?

  • Government colleagues: getting in a position to rapidly study and course of action hundreds of documents signifies insights buried in the reports and information can be extracted rapidly and trends can be spotted. Understanding the trends will allow possibilities for cross-government collaboration and finding out to be identified.
  • The taxpayer: as a outcome of sharing ideal practice across government there is possible for enhanced public solutions.

Funding awarded

GIAA have been awarded £24,793 from GOTT to create the Insights Engine with extended capabilities for exploitation beyond GIAA.


The GIAA Insights Engine has now been adopted by other government departments so they also can reap the rewards from this know-how asset. For instance HM Treasury and His Majesty’s Inspectorate of Constabulary Fire and Rescue Solutions are exploring how they can use the tool to increase their insight and cut down their workloads.

Quote from GIAA

Dr Iain McGregor, Director of Innovation and Improvement at GIAA stated:

Finding the grant from GOTT has enabled us to create the text network evaluation which makes it possible for for far more refined use of the Insights Engine. We have considering the fact that continued to create it ourselves, to incorporate far more functions for customers, but GOTT’s funding has helped us in the journey to expand it across government. On top of that, our devoted point of get in touch with at GOTT has offered us beneficial ideas and helped refine our method.

Subsequent actions

GIAA are continuing to create and market the use of the Insights Engine across government, to allow improved use of know-how and higher efficiency in the use of public revenue.

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