Even so, the study indicated that SMMEs are not really prepared to serve this expanding appetite for non-money transactions. Regardless of higher awareness of banking, the study basically showed a decline in respondents’ ownership of a conventional bank account. By the finish of 2022, only 25% had a organization bank account. All the surveyed SMMEs presented money solutions to buyers, with only two% providing a card machine or tap-on-telephone, and 1% providing contactless QR codes – their reasoning getting that non-money payment solutions are as well hard to use, and information expenses are as well higher.

Presently this disconnect is a challenge, but in future, this is also a fantastic chance for every person. Clearly, there is a want to create uncomplicated, reasonably priced, very easily understood fintech options that can displace money and unlock wider inclusion for every person involved in a transaction. Regardless of size, turnover, headcount, or buyer segments, practical digital options underpinned by safe technologies level the playing field for entrepreneurs and make certain that disadvantaged communities can participate meaningfully in the economy.