• Wed. Nov 29th, 2023

Pandora Boosts Business Planning and Merchandising Capabilities


Nov 21, 2023

Pandora, a leading jewelry company with over 6,800 points of sale and 2,400 stores worldwide, has announced a significant investment in integrated business planning technology. The company has partnered with o9 Solutions to implement a crucial next step in overhauling its global planning and merchandising infrastructure. With this move, Pandora aims to address various planning needs across manufacturing, supply chain, and retail within a single platform and data model.

Pandora’s growth has been fueled by the introduction of the revamped charm bracelet in 2000 and the appointment of former P&G exec, Alexander Lacik as CEO in 2019. Since then, the company has increased its tech investments, launching a lab-grown diamonds collection last year and testing experimental store layouts in 2021 to offer more personalized and omnichannel shopping experiences.

The need for a more connected and robust digital suite became evident given Pandora’s extensive global presence. The company recognized that it needed an end-to-end planning system that would streamline processes from manufacturing to supply chain and retail sales. This latest investment will help Pandora ensure optimal product availability for its global consumer base by meeting their needs with the right product in the right place at the right time.

Kristofer Löhmos, SVP of global merchandising at Pandora, emphasized the critical role of integrated business planning technology in achieving this goal. He stated, “In today’s highly competitive and rapidly changing business environment, it is critical to meet consumers’ needs by having the right product in the right place at the right time.”

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