• Tue. May 28th, 2024

Temu under fire: Vzbv accuses Chinese online marketplace of consumer protection violations and threats to safety

BySamantha Nguyen

Mar 27, 2024
Temu faces potential legal action from consumer advice center

The Federal Association of Consumer Organizations (vzbv) in Berlin has accused Temu, a Chinese online marketplace, of multiple violations and is considering legal action against the platform. Vzbv boss Ramona Pop stated that the practices must be stopped to protect consumers.

Temu has faced criticism for not providing clear information on how high discounts are offered and for pressuring consumers to make purchases with manipulative design tactics. The company defends its practices, stating that they reflect the real state of inventory and are intended to help consumers make informed decisions.

Recent discount offers of up to 90% by Temu have caused a stir in the market, making it the most downloaded shopping app in Germany according to Similarweb. Trade experts and associations have called for stricter actions against Chinese low-cost marketplaces like Temu, especially regarding the safety of products sold on the platform.

Whaleco Technology Limited, the company behind Temu, has responded to the warning but has not made a cease and desist declaration. The consumer advice center is currently in the process of deciding on a lawsuit against Temu. The platform claims to be committed to ensuring fair practices and is open to working with consumer groups to improve transparency and cater to local preferences.

By Samantha Nguyen

As a content writer at newsqwe.com, I am passionate about crafting engaging and informative articles that captivate our audience. With a background in journalism and a keen eye for detail, I strive to deliver content that is not only well-researched but also adds value to our readers' lives. From breaking news stories to in-depth features, I take pride in my ability to tell compelling stories that resonate with our diverse audience. When I'm not typing away at my keyboard, you can find me exploring new cafes, practicing yoga, or getting lost in a good book. I am thrilled to be a part of the newsqwe.com team and look forward to sharing my love for writing with all of our readers.

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