• Tue. Mar 28th, 2023

UCSD Wellness reveals some consumer information was collected, sent to third-parties


Mar 16, 2023

UC San Diego Wellness Thursday notified sufferers that a third-celebration vendor made use of analytics tools on scheduling internet sites for Urgent Care and Express Care clinics, the facts captured on which was then transmitted to other firms.

Have concerns about the breach?

UC San Diego Wellness established a get in touch with center to answer concerns relating to the breach, at 1-800-909-1243 from six a.m. to eight p.m. Monday by way of Friday and from eight a.m. to five p.m. Saturday and Sunday.

Solv Wellness hosted and managed UCSD Health’s scheduling internet sites for the Urgent Care in La Jolla at 8910 Villa La Jolla Drive and 5 areas of Express Care clinics:

— Downtown San Diego, 203 West F St.
— Encinitas, 1505 Encinitas Blvd.
— Eastlake/Chula Vista, 2295 Otay Lakes Road, Suite 110
— Pacific Highlands Ranch, 6030 Village Way, Suite 200 and
— Rancho Bernardo, 16950 By means of Tazon.

For these who made use of the scheduling internet site amongst Sept. 13 and Dec. 22, 2022 to book appointments for in-individual or video visits at these areas, the analytics tools could have captured names, dates of birth, e-mail addresses, IP addresses, third-celebration cookies, factors for visits and insurance coverage varieties.

Having said that, these tools did not gather Social Safety numbers, healthcare record numbers, economic account numbers or debit/credit card facts, a UCSD Wellness statement stated. The scheduling internet sites had been not aspect of the hospital system’s electronic well being records systems, MyUCSDChart, and no facts inside MyUCSDChart was impacted by Solv Health’s use of analytics tools.

UCSD Wellness will mail letters on Monday to these sufferers with addresses on file, notifying them of the information breach.

In addition, the hospital directed Solv Wellness to get rid of the analytics tools from the scheduling internet sites straight away upon the initial discovery of the concern in late December, worked with the vendor to determine these whose information could have been collected and transitioned to a new scheduling tool for the above areas.

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